Frequently Asked Questions
What is the main purpose of the Fishtail platform?
The Fishtail platform provides trade financing in the form of cash advances for both Goods and Freight services. We pay your suppliers upfront, and you can offer payment terms to your customers.
What are some of the value added services included in the Fishtail platform?
The Fishtail platform goes beyond financing, enabling you to pay your suppliers automatically, invoice your customers, and even facilitate collections and reconciliations. And much more!
What payment terms can I offer to my customers?
This solely depends on your circumstances, the characteristics of your trade, and your mission. Fishtail typically supports payment terms that span from 30 to 90 days post Customer Invoice issue, or 60 to 180 days post Customer Purchase Order issue.
What is the cost of applying for trade financing with Fishtail?
Free. Period. Onboarding and applying for Financing is on us. Try our finance as a service technology at no cost or risk to you.
What are your rates for trade financing?
We are very competitive by design – making working capital available to SMBs at low cost is at the heart of our mission. Our rates and offering is tailored to each customer based on our proprietary credit and trade risk model – vastly depends on your business and supply chain operations.
How can I pay my suppliers with Fishtail?
Simply provide some baseline information for your suppliers and we will streamline the workflow to pay your suppliers bank directly based on your instructions.
How long does it take to get approved for trade financing?
Once the KYC forms are received, the initial review and approval usually takes a couple of days.
After initial approval how long does it take for each new request?
Financing requests can be pretty quick (24-48 hours), but it depends on the operation, the type of business, and the urgency of the transaction.
How is Fishtail different from factoring?
Fishtail is better! Fishtail funds transactions with a cash advance at an earlier stage – pre-shipment, and before Invoices have been issued - so that orders may be fulfilled. We pay suppliers directly as opposed to purchasing accounts receivables.
Do I need to integrate my tech stack with Fishtail? (e.g., ERP, TMS)
No, unless you want to. Fishtail runs as a ‘Finance as a Service’ cloud-based platform.
What are some of the integrations Fishtail supports?
We integrate with TMS, ERP, Accounting systems, and more! Our public APIs can integrate with merely any tech stack to streamline your workflow.
We are a small and/or new company. Do we have a chance?
Our customers vary from small to medium and large, with less or more tenure. What can make a difference is rigor in financials and supply chain operations.
For which countries do you support trade financing?
We offer trade financing globally and for merely every country in compliance with global AML and other regulatory restrictions. Our trade financing portfolio currently covers jurisdictions such as US, MX, EU and rapidly expanding into LATAM.
What languages do you support?
The Fishtail application currently supports English, with Spanish becoming available later this year.